Have Any Question ?

When will I receive my order and how?

Goods are generally delivered in 4 to 7 business days.  We deliver goods by DHL, FedEx and Aramex.

 

How much is the delivery cost?

We provide Free Delivery to the USA and European Country

 

Where do we deliver?

We deliver our products in the USA, European country, Canada, UK and everywhere in the world. Your parcel will be delivered by DHL/ FEDEX/ UPS. Courier companies do not deliver to P.O.Box address, so we request you to provide full street address with pin code / zip code if available. Also please note that residential shipments to USA & some other countries will be left at door if someone is not there to receive the package or no one answers the door bell. There are no shipments made from the store on Sundays and public holidays, as our logistics partner does not make any pick-ups on those days.

 

Who will be responsible for Customs tax or clearance or any other taxes if any?

There will be no customs tax in the USA. For Europe, if you pay in your native currency, there will be no customs tax.

For Example – If you order from France and pay us in Euro, there will be no customs tax for you.

For Africa – It will be the Buyer’s responsibility to pay custom duty, clearance fees or any other charges (if any) is applied in their country. We will not be held responsible for any such taxes/ charges, but we may help you to get proper solution at easiest way. However, taxes need to be paid by the importer.

 

Can I change the order after placing the order?

We can try to make the change in the order but it is not a guaranteed service. We cannot assure you that change made after placing the order will be done. 

 

Where is Rehora located?

We are based in Mumbai, India.

 

How to preserve Jewelry?

Avoid water, perfume and sweat. Also when not is use, keep the jewelry in airtight packet.

 

How can I make the payment?

You can pay by –

  • Credit and debit cards (VISA / MasterCard )
  • PayPal using debit or credit card 

 

Is it safe to use my Credit or Debit Card on www.rehora.com?

Yes, it is absolutely safe.

 

How can I check the status of my order?

Once order is shipped, tracking number will be shipped to you. You can check the status online. Or you can email us your Order Number on contact@rehora.com

 

How can I contact you personally?

You can contact us on +91-9321992241 (Message us on Whatsapp)  or email at contact@rehora.com

 

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